Disclaimer

We believe in full transparency with our customers. Please read the information below carefully before purchasing or using our products.

📦 Return Policy

Refunds are only issued under the following conditions:

  • The product was damaged during shipping

  • You received an incomplete shipment

Due to hygiene reasons, the following items are non-returnable:

  • Tight-fitting items (e.g., shapewear or similar)

  • Underwear

  • Opened cosmetics, creams, or oils

🧴 Personal Results

Individual results may vary.
While we strive to showcase real and honest results, outcomes depend on factors such as skin type, usage consistency, and overall lifestyle. We cannot guarantee that you will experience the exact same results as shown in photos or testimonials on our website or social media platforms.

✅ Correct Use of Products

For your safety and optimal results, products must always be used as instructed. Please refer to the usage directions on the packaging before applying any product.

📦 Packaging Notice

From time to time, the appearance of our product packaging may change due to updates in design or supplier changes.

Rest assured — the product inside remains exactly the same in terms of quality, ingredients, and formulation.

If you have any questions regarding product use, refunds, or disclaimers, feel free to contact us:
📧 support@vitalaussies.com