Tracked by Australia Post
Every parcel is scanned at each hub and fully insured until it reaches your door.
Return and refund policy
Returns
Are you not satisfied with your order? We’re very sorry to hear that, so please let us know how we can make it right.
You can return your product within 14 days, and we’ll ensure that the purchase amount is refunded to your account within 7 business days. Easy returns in 3 steps!
Step 1: Fill out the return form. (Request via email)
Step 2: Send your order. Send the items along with the completed return form to the address provided on the return form. Make sure to send the package with a track-and-trace number. As the sender, you are responsible, and we want to avoid any misunderstandings.
Step 3: After receiving proof of shipment or the items themselves, your refund will be processed within 7 business days.
Disclaimer: Our money-back-guarantee applies only when a product was damaged in transit or delivered incomplete. Skin tight clothing, underwear, opened cosmetics/creams/oils cannot be returned due to hygienic reasons. Further, customer results may vary. We do not guarantee that the customer gets the same results as described in our landing page, since this varies from person to person. Only consume our products as intended on the packaging.
